Click Here to watch our instructional videos and learn how to maintain your hearing amplifier. We also have some PDF downloads
Fill out the form below with your questions or concerns and during regular business hours someone from our staff will be in touch promptly.
Your satisfaction is guaranteed. If you are not satisfied with your Otofonix hearing amplifier, you have 45 days from the date of purchase to return it for a full refund. We are unable to honor return requests after 45 days from the date of purchase as shown on your invoice.
All products MUST include a Return Merchandise Authorization (RMA) number for proper processing. Please fill out the form to the right to request a RMA number and specific return instructions.
When returning hearing amplifiers, please return with all of the original packaging including the manufacturer’s box, manual and all accessories.
Request a Return Merchandise Authorization (RMA) Number
Your Otofonix Hearing Amplifier is factory warranted against defects in materials and workmanship for 1 year from the time you receive your order. If at our examination it is determined that the unit failed to work due to parts, materials or workmanship we will repair or replace it for free. Protect your hearing instrument from ALL types of unexpected or accidental damage with our Protection Plan (can be added during checkout).