The Otofonix Protection Plan:
the ultimate safeguard for your hearing aids.

We understand how important your hearing aids are to you, and we also understand that accidents can happen. That's why we've created the Otofonix Protection Plan, to give you peace of mind and protect your investment.

What's covered in the protection plan?

With the Otofonix Protection Plan, you'll have access to comprehensive coverage that goes beyond your manufacturer's warranty. If your hearing aids are damaged due to accidental drops, spills, or other mishaps, you're 100% covered through our protection plan.

Please note that this plan does not cover loss or theft of your amplifier, as well as unauthorized repairs. In order to receive credit for a damaged device, it must be returned to us, along with a copy of your original receipt and proof of purchase. All accessories (e.g., tubing, domes) are not included in this plan.

Protection plans can be added during checkout.

For plan holders.

File a claim, register a plan, contact tech support, and more. 

Get help →

For new customers.

Choose from 1 to 2 year protection plans for your hearing aids.

Shop plans  →

For partners.

Interested in offering Otofonix Protection Plans to your customers?

Learn more  →

No complicated paperwork, no tedious claim process. It's all straightforward and efficient. I simply reached out to Otofonix, explained the issue, and they took care of the rest.

Ethan, Otofonix Helix Protection Plan Customer

Frequently asked questions.

You have questions, we have answers.

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