Otofonix Protection Plan
With the Otofonix Protection Plan, you are 100% protected from ALL types of accidental damage, and almost anything else that may go wrong, including things not covered by the standard Warranty (water damage, battery corrosion or stepping on the hearing amplifier). Items not covered include; Loss or theft of the amplifier and unauthorized repairs. The damaged device must be returned to claim credit. Accessories (e.g. tubing, domes, etc.) are not included.
Protection plans can be added during checkout.
Provides Replacement Per Device
At Otofonix we provide a limited warranty on all manufacturer defects. This plan provides 100% protection from any and all types of accidental damage including those not covered by the standard manufacture’s warranty. This contract covers any defect or malfunction to your device.
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Frequently Asked Questions
Otofonix Protection Plan
What Will Otofonix Do?
Otofonix will repair or replace any defect or malfunctioning part or send you a brand NEW hearing aid at no charge. The replacement device will be the same or similar if the original model is not available.
What Else Is Included?
Available at no charge is any maintenance service or repairs to your device with a $0 deductible
How Do You Get Service?
If your hearing amplifier stops working during the course of normal usage, contact Otofonix at (704) 380-0508 or info@otofonix.com for troubleshooting and specific return instructions. If it is necessary to send the unit to us, you will be required to pay postage. Otofonix will pay for the return postage to you.
What’s Not Covered?
Loss or theft of the amplifier and unauthorized repairs are not covered. The damaged device must be returned to claim credit. Accessories (e.g. tubing, domes, etc.) are not included.
How Long Does The Coverage Last?
This contract period lasts as long as your subscription is active.Protection plan is only refundable in the first 45 days.

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What makes Otofonix different? Our experts are able to recommend the RIGHT Hearing Aid for you. Your Satisfaction is essential to us.