They work very well once they are attached. But it was very hard (for me) to attach it to my Encore hearing aid.
The best thing about these is obviously the price. But as someone who has been wearing a pair of Phonak $6000 hearing aids for the past 8 years, I can honestly say these are a terrific alternative. I bought two thinking that even if they were just OK they would be a good backup or good for when I want to go outside and be active and could possibly get the expensive ones wet or damaged. They exceeded all my expectations. BUT... you really need to take the time to customize them to your hearing level and ear size. They give you all the tools to do this, but it will take you a few days or weeks to figure out what works for you. I am a relatively small female, and I ended up finding that the open, small ear domes worked best for me and were most comfortable (they come with the medium, closed domes attached). I saw in a lot of other reviews that people complained about the ear domes getting lost in their ears. THIS HAPPENED WITH MY $6000 HEARING AIDS AS WELL (I had to go to urgent care one time to get one removed). You really need to make sure these things are attached well and if they start to get worn or stretched to replace them. I also found that Setting 2 and mid-volume worked well on one ear but a higher volume was needed on the other ear, which was not surprising because I know that my right ear is worse than my left. One other thing: I open the battery compartment every night after I take them out to save batteries. When you close the battery compartment the next day the aids go back to the default setting, so you have to take about 30 seconds to set them to your preferred settings again. And finally, they send a return shipping label with the aids, so they are serious about their money back guarantee. I won't be returning mine; I love them!
I upgraded from much older technology to the revive. I can say the sound quality is much better and the Bluetooth connectivity is an amazing feature. I am very pleased overall.
I’ve been using them for 2 weeks, and I’m happy with the amplification, there isn’t a lot of whistling. I love that they stream. I enjoy listening to music, and can use them for audio on computer zoom calls. I would recommend them.
Order on 6/2/2024 and to this day 6/17/2024 have not got our order yet have been trying to work with your company to find our order but have not company day that the post office has it some were between your company and our home company said they would ship another order but that is not helping my husband to hear without the help of the heating aids please hurry to get them to us please please disappointed
Of the order I received asking for curved ear piece holder two came with completely straight ___________ ear pressure holders !!!!!?????
This is my second set from this company and they are no where near as good as my first set (grove). I have to have them on max volume, the Bluetooth doesn’t like to connect and the app is wonky. You could buy any rechargeable set on Amazon for $100 and they would basically be the same thing.
I had high expectations because of my previous purchase and was let down in a big way with these. I would only recommend to someone I don’t like.
I am trying my 2nd set of the Helix. Both sets are having problems.. I have been told to use both sets for two weeks & try to make one good set out of them.. So far nothing is working well. I am thinking of going back to the battery poweref ears..
I went to your website & read your refund policy, and wrote to you via email five days ago. You said I would receive a response within 24-48 hours. It’s been 5 days. I would appreciate either a replacement or a refund for B2 sound tube for right side.
I purchased for my Mother. The concept was fantastic and if she liked this style I planned on purchasing the next step up - no batteries charges in the case. That being said these have been a disappointment and she doesn't wear any longer due to the device disconnecting multi times per day. This is the 2nd set and I was hopeful it wouldn't disconnect. Sadly it's the same as the original set.
so far things are good. had some whistling problems at first but switched to the closed domes and that solved the issue.i am concerned about changing the tubing when necessary but will call for help when i need to
