They work very well once they are attached. But it was very hard (for me) to attach it to my Encore hearing aid.
The best thing about these is obviously the price. But as someone who has been wearing a pair of Phonak $6000 hearing aids for the past 8 years, I can honestly say these are a terrific alternative. I bought two thinking that even if they were just OK they would be a good backup or good for when I want to go outside and be active and could possibly get the expensive ones wet or damaged. They exceeded all my expectations. BUT... you really need to take the time to customize them to your hearing level and ear size. They give you all the tools to do this, but it will take you a few days or weeks to figure out what works for you. I am a relatively small female, and I ended up finding that the open, small ear domes worked best for me and were most comfortable (they come with the medium, closed domes attached). I saw in a lot of other reviews that people complained about the ear domes getting lost in their ears. THIS HAPPENED WITH MY $6000 HEARING AIDS AS WELL (I had to go to urgent care one time to get one removed). You really need to make sure these things are attached well and if they start to get worn or stretched to replace them. I also found that Setting 2 and mid-volume worked well on one ear but a higher volume was needed on the other ear, which was not surprising because I know that my right ear is worse than my left. One other thing: I open the battery compartment every night after I take them out to save batteries. When you close the battery compartment the next day the aids go back to the default setting, so you have to take about 30 seconds to set them to your preferred settings again. And finally, they send a return shipping label with the aids, so they are serious about their money back guarantee. I won't be returning mine; I love them!
I previously lost my right hearing aid and wanted to replace it. Since I was happy with the Encore unit, I ordered a replacement. It does a good job and is affortable to purchase.
Easy to use, connects well to my android phone. Works as well as my expensive prescription hearing aids.
Otofonix makes a quality product. I just wish I didn’t break mine but that was my bad. Got a new one super quick and at a great price.
If the batteries start to get weak, the Blue Tooth can go crazy with connect then disconnect even when the phone is in your pocket. They are excellent hearing aids for the money.
Ordered these with hopes that they would not stick out so much, but I guess they all do. Maybe I need to order a smaller size. It would be nice if they were smaller in diameter to be less visible.
Non responsive to emails. Product is fine, service is nonexistent.
Product is adequate but adjusting to my heaing needs in an online situation is very difficult. Could not reach an appropriate result. Must seek other options. I appreciate a full refund as soon as possible. Thank you for your assistance.
Good basic hearing aid at a good price. I can only hear in my right ear, so I also appreciate being able to buy one, not a pair.
The encore thin tubes and the zip tips
Work just great in my hearing aids
I bought the same hearing aids in 2017 and I've enjoyed them ever since. (And they are still working fine). I just thought it would be good to get newer versions. This way I will have a backup pair just in case.
The man who helped answer my questions and get me to the Encore model I believe it's called, did a very good job. I am happy with the product and am enjoying how to work it, and look forward to having it help me hear properly and accurately. Thank you.
Otofonix Elite is very simple to use and quite effective for most hearing situations. Although the $5,000 hearing aids may be a little clearer at the margins, I did not find them worth the extremely high cost.
They sent me the new ear tube's. Mine are the old ones that you push in, not with the screw outside. I called and sent a picture but haven't heard back.
the elite is a good product. easy to use, good battery life. The only drawback is one does not know how big your ear is, so when you order you pick one tube length - short medium or long. I ordered medium and they are too short. I really need the long tube, but will have to place a separate order (and shipping) to get it.
If Otofonix put all 3 sizes in it would eliminate the guesswork and additional ordering.
(a) no relocation method (for example a signal) when mislaid
(b). Four purchased over several years, during which time two failed completely, despite thorough cleaning, and several battery changes.
(c). their performance was reasonable for the price, although the two failures doubled the overall cost. (per year)
My second pair of Otofonix. Purchased because of Bluetooth option. Would not work with my telephone, so I returned them
I've been using Encores for years and work really well for me. The only problem is they don't last too long (1- 1 1/2 years). I've had a few warranty issues, and they were replaced. Good company to deal with if you need aids.
