Video Tutorials

To help you get started.

We know that it can be overwhelming to get started with a new device, and we want to make sure that you have the best possible experience from day one. So, whether you're a new user or experienced one, we've put together video guides to help you get started with your Otofonix hearing aids.

Most popular.

What’s in the Box: Unboxing an Otofonix Hearing Aid.

Whether you're a first-time user or an experienced one, this video provides an informative overview of what you can expect to find in the box.

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How to Avoid Feedback and Whistling in Your Hearing Aid.

Gain a better understanding of the causes and effects of feedback and whistling noise from your Otofonix Hearing Aid with this brief video.

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How to Remove and Clean the Sound Tube.

This video guides you step-by-step on how to safely remove the sound tube from your device, as well as how to clean it thoroughly for optimal performance.

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Helpful tutorials by hearing aid.


Getting Started with The Rechargeable Otofonix Helix Hearing Aid

In this video, we'll walk you through how to set up and use your Otofonix Helix Rechargeable Hearing Aid for the first time!


Unboxing the Otofonix Helix Rechargeable Hearing Aid

Watch as we unbox the Otofonix Helix Rechargeable Hearing Aid and explore its features and functionalities!

Need more help?

Get in touch with our hearing experts.

Our hearing experts are here to help you! Whether you need assistance setting up your new hearing aids or want to become more familiar with how they work, we're always available to provide you with the support you need. Don't hesitate to reach out to us – we're happy to help!

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Browse frequently asked questions.

Browse through our frequently asked questions for more information on our products, including features, benefits, and how to choose the right hearing aid for you. We're committed to providing you with the knowledge and support you need to improve your hearing. 

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Give us a call or send us a message.

We're always here to help! Whether you have questions, concerns, or just want to chat, feel free to reach out!

Phone: (704)280-0508
Monday - Friday
9:00 am to 5:00 pm CST

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