The best thing about these is obviously the price. But as someone who has been wearing a pair of Phonak $6000 hearing aids for the past 8 years, I can honestly say these are a terrific alternative. I bought two thinking that even if they were just OK they would be a good backup or good for when I want to go outside and be active and could possibly get the expensive ones wet or damaged. They exceeded all my expectations. BUT... you really need to take the time to customize them to your hearing level and ear size. They give you all the tools to do this, but it will take you a few days or weeks to figure out what works for you. I am a relatively small female, and I ended up finding that the open, small ear domes worked best for me and were most comfortable (they come with the medium, closed domes attached). I saw in a lot of other reviews that people complained about the ear domes getting lost in their ears. THIS HAPPENED WITH MY $6000 HEARING AIDS AS WELL (I had to go to urgent care one time to get one removed). You really need to make sure these things are attached well and if they start to get worn or stretched to replace them. I also found that Setting 2 and mid-volume worked well on one ear but a higher volume was needed on the other ear, which was not surprising because I know that my right ear is worse than my left. One other thing: I open the battery compartment every night after I take them out to save batteries. When you close the battery compartment the next day the aids go back to the default setting, so you have to take about 30 seconds to set them to your preferred settings again. And finally, they send a return shipping label with the aids, so they are serious about their money back guarantee. I won't be returning mine; I love them!
Never got the product we ordered have been work with your company to try and fix the problem they tell us it is with the postal service was in touch with your company today6/17/24 and they said they would ship us another order and if we get the other order we can ship it back we are looking forward to receiving the product we order if we get it we will let you know what we think about everything
They work very well once they are attached. But it was very hard (for me) to attach it to my Encore hearing aid.
This is my second set from this company and they are no where near as good as my first set (grove). I have to have them on max volume, the Bluetooth doesn’t like to connect and the app is wonky. You could buy any rechargeable set on Amazon for $100 and they would basically be the same thing.
I had high expectations because of my previous purchase and was let down in a big way with these. I would only recommend to someone I don’t like.