Bluetooth a few times did not work. The app would say that the Bluetooth was off and needed to be turned on. But it was on in the cell phone. If I restarted it, then it would reconnect. This seems to work better now.
Sometimes the app would not recognize one or both of the aids and would say to turn the aid on. But they were on. This seems to work better now but still happens.
The volume controls work well. But I wish there was a volume control on the aid itself.
In addition, it would be nice to control the treble and bass sounds on the app.
Background Noise Reduction - was better when I turned the volume down.
As for the SONA, it is difficult to open the battery compartment. Also, the only way to turn off the aid is to open the battery compartment. But this is hard to do. I wish there was an on and off button on the aid itself.
These aid let you find your hearing deficiencies just like the expensive fittings at the doctors. Then they set your aids to match you. With adjustment for environment and volume at your fingertips on your phone, you are set. Plus the battery power is also displayed. What's not to love at this great price.
At first I was having some difficulty with the bluetooth, but I figured it out. I had left a voice message & they promptly responded the next day. It was operator error. If you follow the directions given in the booklet, there should be no problem getting the aid up & running. I was using the top of the rocker to cut on & the bottom of the rocker to cut off. The top of the rocker turns it on & off by holding down several seconds & the bottom rocker changes the programs (noise environment) Getting used to hearing things I haven't heard for awhile takes time as it is rather nerve wracking in the beginning. You can use the top of the rocker switch to turn up & the bottom to turn down with a tap. Holding it down is for turning on & off at the top & changing programs at the bottom by holding down. When you choose your program from 1-4 you get a beep corresponding the number of the program you are on or changing it to. So it is really user friendly once you understand the functions & don't make it harder than it is like I tend to do. lol I am satisfied with the performance of the aids & have had about a half month. I am gradually getting used to them & leaving them in longer each day until I am up for a full day of use. Nothing can match your hearing as it was before hearing loss, but the aids help you hear better than without them for sure. So far, I am satisfied with the Otofonix hearing aids & feel they are worth the price. I purchased the Groove model.
Had trouble!!!!!!!!!! Didn't listen when called and told problems!! When returned
gave ridiculous reason of volume too low. We told Trish we had it up all the way and still had no sound!! And now they won't stay connected. Even 15 min., at times. Considering complete return since poor help!!!! Sad!! Batteries running down in less than 1/2 day!! First two days were great! Then all kinds of trouble with very poor help!!
These are the best of the (many) hearing aids I’ve had over the years. Not too complicated but still well featured. I’m having one significant problem now, and if I can’t make it stop I’ll call you. But I’m still a very satisfied customer.
Learn more about
Otofonix Sona Hearing Aids
Background Noise ReductionLeading technology in adaptive background noise reduction. From noisy family get-togethers to taking a walk through the park, you’ll enjoy clear effortless conversations.
Easy To CustomizeNo need to be a tech Guru. The initial hearing test built into the app will allow you to be up and running with your new hearing aids in minutes, from the comfort of your own home.
Practically Invisible DesignDiscrete and nearly invisible, no one will ever know you’re wearing it! With this lightweight hearing aid, you can wear them all day and even forget you have them on.
Sona Changes With YouYour hearing will change and the Sona will change with you. Quickly customize the amplification of individual frequencies from the ease of your smartphone. Update the custom configuration whenever you like, from the comfort of your own home.
Features To Fit Your EnvironmentFeaturing 4 pre-configured programs and 10 volume levels that allow for an optimal listening experience in a variety of environments, the Elite will move through life with you.
What’s In The Box
Complete Otofonix Kit
● 2 Assembled Bluetooth Hearing Aids
● 1 Shockproof Travel Case
● 1 App Guide
● 1 Cleaning wire
● 1 Cleaning brush
● 12 size 13 batteries
● 6 Open Domes of assorted sizes
● 6 Closed Domes of assorted sizes
● 2 Large & 2 Medium Magic Domes
● 2 of each #1 and #2 Sound Tube
● Lifetime free phone support
We’ve Already Changed The Lives Of 120,000+ Americans,
Will You Be Next?
“The Otofonix Hearing Aid is the best hearing value in America.”
With Over A Decade Of Experience